Frequently Asked Questions
Everything you need to know about your Whif experience.
Are Whif products cruelty-free and vegan?
Yes, all Whif beauty products are 100% cruelty-free and vegan. We never test on animals and ensure all our ingredients are ethically sourced and plant-based.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return lightly used products within 30 days for a full refund or exchange.
Can I track my shipment?
Absolutely. Once your order is processed, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
Are your fragrance ingredients safe for sensitive skin?
We prioritize clean beauty. Our formulas are dermatologically tested and free from parabens, phthalates, and harsh synthetics to minimize the risk of irritation.
What payment methods do you accept?
Whif accepts all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.